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AIG - ServiceNow Employee Center Pro Concept

AIG operates in a complex, high-stakes environment, and its people need tools that work just as intelligently.

Monochrome’s concept for the ServiceNow Employee Center creates a unified, secure platform designed for speed, clarity, and control. It’s built to support underwriters, claims teams, analysts, and operational staff, with role-specific pathways, smart search, and easy navigation across every interaction.

The portal reduces time spent on admin, improves self-sufficiency, and makes it easier for employees to access support and resolve issues quickly. Everything is built with compliance in mind, without slowing people down.

It’s more than just a tool. It’s a strategic enabler that helps streamline regulatory workflows, lower support costs, and strengthen AIG’s ability to deliver at scale across a globally regulated industry.