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Proximus - ServiceNow Employee Center Pro Concept

Proximus needed a smarter way to connect its teams with the support they rely on.

Monochrome’s concept for the ServiceNow Employee Center delivers just that, a sleek, user-first platform designed to serve telecom engineers, customer support teams, corporate staff, and field workers alike.

With intelligent search, clear navigation, and personalised service paths, employees can get what they need quickly and with less friction. Whether resolving issues or managing requests, the experience is consistent and efficient.

This isn’t just about streamlining tasks. It’s a key step in supporting Proximus’ push for digital leadership, operational agility, and a workforce that’s always ready to deliver exceptional customer service.