This concept was put together for the Royal Mail Group to show the 'brandability' of the Monochrome's WOW! Portal solution. 

The objective was to transform the internal digital experience for the Royal Mail Group staff by creating a user-centric, branded portal that made it easier to access IT support and self-service resources.

The WOW! Portal was built on the ServiceNow Service Portal framework, incorporating advanced UX/UI capabilities, modular widgets, and the distinctive 'Royal Mail Red' branding to align with Royal Mail's identity. 

The solution streamlines how the internal users at Royal Mail interact with IT services, Requests, Approvals, and Knowledge content.