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Scottish Power - ServiceNow Employee Center Pro Concept

Scottish Power’s workforce is spread across field operations, customer service, and corporate roles, but their internal tools weren’t always keeping up.

Monochrome stepped in with a clean, modern concept for their ServiceNow Employee Center. It’s designed to make work simpler. Fast access to support. Smarter search. Role-specific content that feels personal, not generic.

The experience brings everything together into one user-friendly portal that feels consistent across devices. Employees can get help quickly, find what they need without raising a ticket, and focus on their work, not the process.

And the impact? Less pressure on support teams. Faster resolutions. A more empowered workforce. It’s a step forward in Scottish Power’s digital strategy and their drive toward a greener, more efficient future.