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Thames Water - ServiceNow Employee Center Pro Concept

Monochrome’s concept for Thames Water’s Employee Center brings together simplicity, speed, and service into one unified portal.

Designed for everyone from field engineers to office staff, this streamlined ServiceNow experience makes it easier to find tools, request support, and stay productive, no matter where you work.

The layout adapts to role and location, with smart search and guided journeys that reduce frustration and save time. Fewer tickets, faster resolutions, and happier employees.

This isn't just a portal refresh. It's a step toward smarter, connected services that align with Thames Water’s digital future.