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Universal Music Group - ServiceNow Employee Center Pro Concept

Monochrome’s concept design for Universal Music’s ServiceNow Employee Center brings a fast, intuitive platform to life, perfectly tuned to the pace of the creative industry.

With a User-First approach, the portal blends sleek design with smart functionality. Personalised journeys, intelligent search, and curated content make it easy for both studio and corporate teams to access the tools they need.

Whether it's submitting a request or finding key information, users can work quickly and independently. The streamlined experience reduces support desk reliance and speeds up issue resolution.

This portal isn’t just functional, it’s a strategic asset. It supports collaboration, strengthens internal alignment, and empowers teams to stay focused on what they do best, creating, innovating, and delivering global hits.