Alstom needed a clean, intuitive IT self-service portal to support employees across engineering sites, offices, and operational teams. Speed, clarity, and easy access were non-negotiables.

Monochrome designed a custom ServiceNow portal centred around action. Whether it's logging an incident, ordering equipment, checking tickets, or finding help articles, the layout is built for clarity and speed.

The portal features clear navigation, smart search, action items, and tailored widgets like “Order Something,” “My IT Chat,” “Log an Incident,” and “How do I...?” all styled to reflect Alstom’s brand. Key user contact tools help non-desk teams find the right support fast.

This is a leading self-service portal example in the industrial and transport sector. Designed around everyday tasks, it keeps systems running and people supported.