Finanz Informatik needed a single, central platform to connect employees with the IT tools, systems, and processes that keep the organisation running. Their goal was to simplify navigation, improve search accuracy, and make service delivery more efficient for their teams across Germany.

Monochrome built a fully branded ServiceNow Service Portal tailored to the way Finanz Informatik works. From change management and incident reporting to service catalogue requests and dashboards, everything is structured for speed and clarity.

Personalisation ensures staff see the right applications and resources for their role, while integrated search and categorised content help users find what they need in seconds. The result is a clean, intuitive experience that reduces support friction, streamlines IT operations, and increases employee productivity.