Franke needed a cleaner, smarter way to help employees handle IT tasks without digging through inboxes or chasing approvals. Their new self-service portal, delivered by Monochrome on ServiceNow, keeps it simple and focused.

Users can request equipment, track tickets, get support, or update profiles in just a few clicks. Key actions and updates are displayed clearly, with “Things To Action” prioritising what needs attention now.

The layout is sleek, responsive, and built for speed. Navigation is simple. Content is structured. And the design? It’s unmistakably Franke, bold, consistent, and on-brand.

This is a great self-service portal example for businesses that want clarity and control without overcomplication. It keeps the focus on what matters: helping teams move fast and stay supported.