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GEA - IT Employee Center Pro

Monochrome partnered with global manufacturing leader GEA to deliver a redesigned ServiceNow Employee Center tailored specifically for their IT department.

Built to meet the complex needs of large-scale manufacturing, the new portal features an intuitive, user-friendly interface that simplifies access to essential IT services and resources.

Personalised dashboards empower employees to submit IT requests, track system performance, and access the tools they need, right when they need them.

With advanced search functionality and AI-driven support, users can resolve technical issues faster, reducing downtime and increasing productivity across operations.

The Employee Center is fully integrated with GEA’s existing IT infrastructure, providing a seamless experience and consistent service delivery. Monochrome’s UX-first approach ensures a responsive, efficient platform that supports GEA’s global workforce and drives long-term operational success.