Schroders needed a front-facing portal that matched their client experience standards, intuitive, responsive, and tightly aligned with brand and regulatory needs.
Monochrome delivered a custom ServiceNow Service Portal designed to handle support requests, product information, and secure access to investment tools. The portal integrates search, knowledge, and request flows in a way that feels simple and credible to end users.
The interface was styled to reflect Schroders' brand while offering a reliable self-service portal experience. This is a strong example of how ServiceNow can support financial services at scale.
Schroders Service Portal with secure client tools, knowledge, and service requests