Siemens needed a customer portal that could match the strength of their brand and the quality of their service. Their teams wanted something simple, fast, and visually aligned with the trust and precision Siemens is known for.

Monochrome built a branded Service Portal using ServiceNow. We created a fully customised experience using Siemens’ colours, fonts, and visual language. From login to support resolution, everything feels like Siemens, nothing off-the-shelf.

The portal was designed with simplicity in mind. Customers get quick access to IT support, HR resources, and essential tools. Navigation is intuitive. Dashboards are personalised. The layout adjusts cleanly across mobile, desktop, and tablet.

We also optimised workflows and performance, so the portal loads quickly and supports efficient task completion. This isn’t just a portal that looks good. It’s a user experience built to reduce friction and improve engagement at every step.

It’s one of the most polished ServiceNow Service Portal examples for any enterprise that values brand, clarity, and customer satisfaction.