Monochrome’s concept design for Sky’s Employee Center runs on the WOW! Portal, our next-gen evolution of the classic ServiceNow Service Portal.

Built to match the pace and polish of a modern media powerhouse, the platform delivers a consumer-grade experience across Sky’s workforce, from engineers and creatives to broadband support and retail staff.

With a User-First mindset at its heart, the WOW! Portal blends fast load times, intuitive navigation, smart search, and on-brand design into a seamless experience. Employees can access what they need quickly, resolve tasks on their own, and stay connected to the wider business.

It doesn’t feel like an internal system, it feels like a premium product.

More than a portal, WOW! becomes a digital foundation for Sky’s internal service delivery. It reduces support delays, boosts employee engagement, and reinforces Sky’s reputation for innovation, performance, and outstanding user experience.