We get it. Privacy policies are rarely thrilling reads. But you’re here for a reason, and that’s probably to understand how we collect, store and use your information when you interact with the ServiceNow Portfolio. So let's walk through it, as simply and honestly as possible.

1. What We Collect

a. Personal Information

If you submit something on the Website, we might ask for:

• Your name
• Email address
• Company name
• And whatever else you decide to share (some people give a lot, others keep it short)

This only happens when you choose to give us the information. We don’t collect anything sensitive behind the scenes.

b. Cookies and Tracking

Yes, we use cookies. They’re small files your browser stores to help us understand how people use the Website. That way, we can improve it.

The types of cookies we use include:

• Strictly Necessary Cookies: These are required to make the Website work as expected.
• Performance Cookies: These help us see which pages are being visited, how long people stay, and so on.

2. Why We Use Your Information

We use the information you provide to:

• Respond to your queries or messages
• Improve how the Website works and feels
• Track and manage any ongoing communication or potential business opportunities

In short, we try to make things more helpful and relevant based on what you tell us.

3. Where It Goes and How Long We Keep It

When you submit a form or get in touch, your information is saved in our Customer Relationship Management (CRM) system. It stays there indefinitely. Not because we’re hoarding it, but because business conversations can take unexpected turns or pick up again later.

We’ve put proper safeguards in place to protect your information. Firewalls, access controls, and other technical steps help keep things secure.

4. Do We Share Your Data?

We do not sell it. We do not rent it. We do not trade it. We may share your information with trusted service providers who support us in running the Website or managing the data, but only if they’ve committed to keeping it confidential. If they don’t follow strict rules, we don’t work with them.

5. How We Keep Your Data Safe

We take data security seriously. That said, no system is flawless. The internet is what it is, and even with the best tools and precautions, we cannot promise 100% security. But we do what we can, and we stay up to date.

6. Your Rights

You have rights when it comes to your personal data, including the right to:

• Access the personal data we hold about you
• Ask for corrections if something isn’t accurate
• Request that your data be deleted
• Withdraw your consent at any time (as long as no legal or contractual reason prevents this)

If you’d like to take any of these steps, just get in touch. No forms, no jumping through hoops.

7. Links to Other Websites

The Website may sometimes link to other websites. These are usually useful, relevant, or helpful. But once you leave our Website, we’re not responsible for how those sites handle your data. Please do take a moment to read their privacy policies if you’re concerned.

8. Updates to This Policy

This Privacy Policy might change from time to time. If it does, we’ll update the “Effective Date” at the top. If anything major changes, we’ll do our best to let you know. We won’t rewrite the whole thing without good reason.

9. Contacting Us

If you’ve got a question, a concern, or just want to check in about how we handle data, we’re happy to hear from you.

By using the Website, you agree to the terms in this Privacy Policy. If you’re unsure about any part of it, feel free to contact us and we’ll talk it through.